Still don't have cablevision service back, and they seem totally unable to figure out what's going on. They sent a service tech to my house, even though we knew the problem wasn't at the house, and the tech confirmed what we already knew, that the problem was an area-wide outage. Next day, same tech is at my neighbor's house, even though they already knew the outage was area-wide. Since Thursday they've been telling us the problem will be fixed in 48 hours. There are cables flapping in the breeze off utility poles, but no cablevision trucks in sight. We deserve more than a refund. View Comment