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Greenwich Daily Voice serves Greenwich, CT
police & fire

Elderly Greenwich Woman Narrowly Avoids Being Distraction Burglary Victim

Greenwich police said men posed as water company workers to gain entry into elderly woman's home Thursday.
Greenwich police said men posed as water company workers to gain entry into elderly woman's home Thursday. Photo Credit: File

GREENWICH, Conn. -- An elderly Greenwich resident narrowly avoided being a victim of a “distraction burglary” Thursday by a man posing as a water company representative, according to police.

The woman let the man in to check her water pressure and water meter after he had produced some form of identification, said Greenwich Police spokesman Lt. Kraig Gray. The woman soon noticed that three additional people had also entered her home.

“The elderly became very scared, began to yell, said that she was going to call police,” Gray said. “All four subjects left immediately without causing any harm to the resident or taking anything.”

The woman told police the men were wearing gray pants and were all dark or of olive-skinned complexion.

Anyone with information on this incident or others is asked to contact Greenwich Police.

The Aquarion Water Company is advising residents and business owners to refuse entrance into their home or business until they confirm their appointment with Aquarion’s Customer Service Department and see company-issued photo identification. Indoor utility work is only being completed by scheduled appointment.

“Aquarion Water Company employees follow strict protocols when entering customers’ homes and businesses, which include showing the customer an Aquarion photo ID,” said Charles V. Firlotte, Aquarion president and CEO. “We also encourage customers to call our Customer Service Department prior to allowing entry.”

Aquarion Water Company employees and contractors are required to carry company-issued photo identification at all times and to present such identification upon request when entering a customer’s home. If a worker cannot produce identification, customers should not allow entrance into their home or business and should immediately contact the police.

Anyone who has further questions or would like to confirm a scheduled appointment may contact Aquarion Customer Service at 203-445-7310. Customers outside the Greater Bridgeport area can call 1-800-732-9678.

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