The Greenwich Police Department wants the public to use the United Way of Connecticut's 211 Helpline as a starting point with social issues. "Many people call the police department to solve their social problems, and while that is a function of the police, in many instances we'll call 211 for them," said Lt. Kraig Gray. "It's a good starting place and I don't think enough people realize it's out there."
The service is offered toll free, 24 hours a day through the United Way to help people find information, deal with difficult situations. The number can help people with Alzheimer's, child care services and health care, consumer help, suicide prevention, transportation, veterans' services, financial assistance, energy assistance, crisis intervention, disability services, drug and alcohol problems, emergency shelter, health care, HIV/AIDS testing, housing, legal assistance, parenting programs, pre-natal care, senior services, volunteering as well as basic needs like food, clothing and shelter.
"The same way in which we've pushed 911 as the number to call for emergency and crimes, 211 should be used as the main resource for information on social services issues," said Gray. "We're encouraging people as they go throughout their daily lives to tell others they meet about the service that's just a phone call away."
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